Telesales for the Terrified

This one-day course will give telesales personnel the confidence to consistently deliver. Using a proven method of cold calling and handling “gatekeepers”, this course will stop you being terrified and help you start smashing targets.  It will give you guidance and advice to tackle the full spectra of cold calling, improving motivation, confidence and effectiveness to revitalise the art of telephone selling.

By the end of the course you will:

• have learnt the power of vocal communications and identified areas for improvement
• have mastered effective techniques to get beyond the gatekeeper
• use a proven and powerful call structure to suit any type of call, grabbing the attention of the decision makers
• be able to gain commitment to the next stage.

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Date:  5th February 2019
Duration: 9.30am until 5.00pm
Venue: TBA
Included: Refreshments throughout the day and lunch.
Member: £199+VAT
Non Member: £249+VAT